Network monitoring services

Network monitoring platforms to see problems in time

We deploy network monitoring platforms that watch your links, devices and services, and alert you before customers call to report an outage.

10+ years of experience Multi-vendor compatibility Timely alerts Dashboards per service

DEVICES METRICS ALERTS Measure Graph Alert Know before your customer does
Illustrative flow: devices send metrics, the platform graphs them and alerts the support team.
One network, four services

Where this service fits in the life of your network

Each service hands a documented network to the next one, so you can start at the stage your network needs today.

  1. Know what you haveNetwork audit and documentationExplore
  2. Build what you needNetwork design and implementationExplore
  3. Make it performNetwork engineering and architectureExplore
  4. Move it forwardNetwork migration and IPv6Explore

Run an RV park, campground or hotel? NETXIOM applies the same lifecycle to managed guest WiFi.

MonitoringSNMPGraphsAlertsDashboards
Measure, graph, alert
What we do

Real visibility into what happens on your network

We set up a platform that measures the state of every device and link, keeps the history and alerts the right people when something goes out of range.

We bring devices from many vendors into a single platform, using standard protocols. When we finish, your team knows how to read the dashboards and what to do with each type of alert.

  • Availability monitoring for devices and links
  • Traffic, latency and packet loss graphs
  • Alerts by email, messaging or other channels
  • Dashboards per site, tower or service
  • Topology maps with live status
  • Tuned thresholds to avoid false alarms
How it works

From unwatched devices to a visible network

A process so alerts are useful, not noise.

  1. Inventory

    We list the devices, links and services that matter to your operation.

  2. Design

    We define what to measure, how often and who receives each alert.

  3. Deploy

    We install the platform, add the devices and build the dashboards.

  4. Tune

    We adjust thresholds with real data and train your team for daily use.

Benefits

What monitoring your network gives you

Less downtime

Detect failures sooner and resolve them faster.

Data-driven decisions

Traffic history shows when and where to grow.

More efficient support

Your team sees the problem before rolling a truck.

Evidence for providers

Graphs that back up a claim to your transit provider.

Why IP Insight Support

Monitoring designed by people who run networks

We choose what to measure based on how an ISP or enterprise works: towers, backbone links, transit and critical services. Your team gets fewer alerts, but more useful ones.

A network without monitoring only speaks up when the customer calls.

Keep exploring

Where your network can go from here

ISP network topologies diagram: linear chain, ring, mixed and the SMART Core architecture
Related guide

Network Topologies for ISPs: Backbone, Ring and Mixed

How the most common ISP and WISP topologies compare, and how to move past their limits.

Read the guide
What is MikroTik diagram: RouterOS, RouterBOARD hardware, Winbox management and virtual CHR
Related guide

What Is MikroTik? RouterOS and Equipment for ISPs

What MikroTik is and why ISPs, WISPs and businesses use it: routing power, security features and versatility at a cost that scales with the network.

Read the guide
Questions

Frequently asked questions

Do you have another question? Write to us and an engineer will answer, in English or Spanish.

Which monitoring platforms do you deploy?

We work with monitoring platforms widely used by ISPs and enterprises, and choose the one that best fits your size, your equipment and what your team already knows.

What can be monitored on an ISP network?

Device availability, per-interface traffic, latency, packet loss, BGP and OSPF session state, wireless link signal, temperature, power and services such as DNS and RADIUS, among others.

How do you avoid false alarms?

We tune thresholds with real data from your network, group related alerts and define dependencies, so a tower outage doesn’t trigger dozens of alerts from the devices behind it.

Does monitoring work with equipment from different vendors?

Yes. We use standard protocols such as SNMP, plus each vendor’s own interfaces when they provide more information.

Can you integrate monitoring with syslog?

Yes. Combining metrics and logs speeds up diagnosis. We design it together with our syslog and backup service.

Who receives the alerts?

You decide. We define groups by alert type and schedule, so each alert reaches the person who can fix it.

Free consultation

Ready to see your network before your customers do?

Let’s talk about what you need to watch and define a monitoring platform sized for your network.