DNS and RADIUS server services

DNS and RADIUS servers for ISPs

We deploy DNS and RADIUS servers that authenticate your subscribers and resolve their queries, with redundancy, so one failed server doesn’t leave your customers offline.

10+ years of experience Multi-vendor compatibility AAA authentication Recursive and authoritative DNS

SUBSCRIBER RADIUS DNS Authenticate Resolve Log Critical services, always available
Illustrative flow: the subscriber authenticates with RADIUS, then resolves names on the ISP’s DNS.
One network, four services

Where this service fits in the life of your network

Each service hands a documented network to the next one, so you can start at the stage your network needs today.

  1. Know what you haveNetwork audit and documentationExplore
  2. Build what you needNetwork design and implementationExplore
  3. Make it performNetwork engineering and architectureExplore
  4. Move it forwardNetwork migration and IPv6Explore

Run an RV park, campground or hotel? NETXIOM applies the same lifecycle to managed guest WiFi.

DNS andRADIUSAuthenticationAccountingRecursive DNSRedundancy
Authenticate, resolve, log
What we do

The services your network uses on every connection

Every subscriber who connects goes through RADIUS to authenticate and DNS to browse. We deploy both services with redundancy and monitoring, integrated with your routers and your management system.

We integrate the servers with routers and management systems from many vendors, and leave procedures for activations, cancellations and plan changes. That way your daily operation doesn’t depend on a single person.

  • RADIUS servers for authentication, authorization and accounting
  • Integration with BNG, edge routers and HotSpot
  • Recursive DNS for subscribers
  • Authoritative DNS for your domains and reverse zones
  • High availability with redundant servers
  • Monitoring and authentication logs
How it works

From design to servers in production

A process that avoids outages when changing critical services.

  1. Assess

    We review how you authenticate subscribers today and which DNS servers they use.

  2. Design

    We define the architecture, redundancy and integration with your equipment and management system.

  3. Deploy

    We install and configure the servers, and migrate users in groups.

  4. Validate

    We test authentication, accounting and DNS resolution, and hand over documentation.

Benefits

What well-deployed critical services give you

Fewer support calls

When DNS answers fast, customers feel a faster service.

Per-subscriber control

Plans, speeds and account status applied from one place.

No single point of failure

Redundant servers so one failure doesn’t stop connections.

Logs on hand

Session history for support and for legal requests.

Why IP Insight Support

Critical services with an operator’s view

We integrate RADIUS and DNS with the rest of your network: BNG, quality of service, CGNAT and monitoring. Each service works as part of a system, not as an isolated server.

When DNS fails, your customer thinks the internet failed.

Keep exploring

Where your network can go from here

What is CGNAT diagram: double NAT between the subscriber network, the 100.64.0.0/10 access network and the shared public IPv4 address
Related guide

What Is CGNAT and When Does an ISP Need It?

What CGNAT is, how the 100.64.0.0/10 range works, when an ISP without new IPv4 needs it and why IPv6 is the long-term answer.

Read the guide
ISP consulting diagram: audit, design, implement, document and train
Related guide

ISP Consulting: What It Is and When You Need It

Why ISPs work with network consultants: assessment, custom design, security and scalability, and what to expect from an independent engineering partner.

Read the guide
Questions

Frequently asked questions

Do you have another question? Write to us and an engineer will answer, in English or Spanish.

What is a RADIUS server at an ISP?

It’s the server that checks who connects to your network, assigns their plan and logs session usage. RADIUS stands for Remote Authentication Dial-In User Service, defined in RFC 2865.

Why should an ISP run its own recursive DNS?

A well-placed recursive DNS of your own answers subscribers faster and reduces outbound traffic. It also gives you control and visibility over a service every customer uses.

Can you integrate RADIUS with my customer management system?

Yes. We integrate RADIUS with management and billing systems that support it, so activations, cancellations and plan changes apply without manual steps.

How do you keep a failure from taking customers offline?

We deploy at least two servers per service, on different hosts or locations, and configure routers to fail over to the backup automatically.

Are the logs useful for law enforcement requests?

RADIUS session logs, together with CGNAT logs when applicable, make it possible to identify which subscriber used an address at a given time. We help you define how long to keep them under your country’s rules.

Do you work with MikroTik routers?

Yes. We integrate RADIUS with MikroTik and other vendors for PPPoE, HotSpot, DHCP and administrator access.

Free consultation

Ready for reliable critical services?

Let’s talk about how you authenticate subscribers today and define an architecture with redundancy.